Your privacy matters to us.
And no, we’re not interested in making this page harder to understand than it needs to be.
This Privacy Policy explains how VAAT Wear (“VAAT”, “we”, “us” or “our”) collects, uses, stores and shares your personal information when you visit vaatwear.com, place an order, contact us, sign up for communications or otherwise interact with our website and services.
Last updated: 7 August 2026
Applies to: vaatwear.com and services offered through it
Platform: Powered by Shopify
By accessing or using our website and services, you acknowledge that you have read this Privacy Policy and understand how your information may be handled as described below.
01 — Information We Collect
What we may know about you. The information we collect depends on how you interact with VAAT. When you browse our website, create an account, place an order, contact us or use our services, we may collect:
Contact information
Your name, email address, phone number, billing address and shipping address.
Order & transaction information
Products you view, add to your cart or wishlist, purchase, return, exchange or cancel, along with your order and transaction history.
Payment information
Information relating to your payment method, transaction, payment status and confirmation. Payments may be processed through Shopify and/or third-party payment providers. We do not necessarily receive or store your complete card or banking credentials ourselves.
Account information
If you create an account, we may process information associated with it, including your login details, preferences and settings.
Customer support & communications
Information you provide when you email, WhatsApp, message or otherwise communicate with us.
Device & technical information
This may include your IP address, browser, device type, network information and similar technical identifiers.
Website usage information
We may collect information about how you browse and interact with vaatwear.com, including pages viewed, products explored and other activity on the website.
02 — How We Collect Information
Where your information comes from. We may collect information:
Directly from you
For example, when you place an order, create an account, contact customer support or submit information through our website.
Automatically
Certain information may be collected automatically when you browse our website through cookies and similar technologies.
From service providers
Companies that help us operate VAAT — including Shopify, payment providers, courier partners, analytics providers and other technology providers — may process or provide information necessary to deliver their services.
From business and marketing partners
Where applicable and permitted, we may receive information through advertising, analytics, social media and other business partners.
03 — How We Use Your Information
Why we need it. We use personal information primarily to run VAAT and give you the shopping experience you expect.
This includes using information to:
- Process payments and fulfil orders
- Deliver your purchases
- Process cancellations, exchanges and returns
- Create and manage customer accounts
- Provide customer support
- Send order, payment, shipping and delivery updates
- Remember your preferences and cart activity
- Improve our products, website and customer experience
- Recommend products that may be relevant to you
- Detect and prevent fraud, misuse and security threats
- Comply with applicable laws and legal requirements
In short: if you order a tee, we need enough information to actually get that tee to you.
04 — Marketing & Communications
The stuff you choose to hear from us. Where permitted, we may use your contact and browsing information to send you communications about:
New drops, product launches, restocks, offers, promotions, abandoned carts and other VAAT updates.
Depending on the communication, these may be sent through channels such as email, SMS or other messaging services. You can unsubscribe from promotional emails using the unsubscribe link included in them.
Opting out of marketing does not stop essential communications. If you place an order, for example, we may still contact you regarding your payment, order, shipment, return or customer support request.
05 — Cookies & Website Analytics
Yes, the internet kind. Like most e-commerce websites, vaatwear.com may use cookies and similar technologies. Cookies can help us:
- Remember your preferences, keep items in your cart, understand how visitors use our website, improve website performance, measure marketing effectiveness and provide more relevant advertising.
- Some cookies may be necessary for the website to function properly, while others may relate to analytics, personalisation or advertising.
- Your browser may allow you to block or delete cookies. Doing so can affect how certain parts of the website function.
06 — How We Share Information
Who we may share it with. We do not casually hand your personal information around.
However, running an online store requires us to work with other companies. We may share or make information available to service providers where reasonably necessary to operate our business.
These may include:
- Shopify — for hosting and operating our online store.
- Payment providers — to securely process transactions.
- Courier & fulfilment partners — to deliver and manage shipments.
- Technology & cloud providers — to operate and secure our website and systems.
- Analytics providers — to understand website usage and improve our services.
- Marketing & advertising partners — where applicable, to measure campaigns or deliver relevant advertising.
- Customer support providers — where used to help us communicate with customers.
- We may also disclose information where required by law, government authorities, courts or valid legal processes.
Information may also be transferred as part of a legitimate business transaction such as a merger, acquisition, restructuring or sale of the business or its assets.
07 — Shopify & Your Information
Our store runs on Shopify. VAAT’s online store is powered by Shopify. Shopify processes certain personal information when you access or use our website so that it can provide and improve the services that power our store.
Information submitted through vaatwear.com may therefore be transmitted to or processed by Shopify and its service providers. Shopify may also process information relating to your interactions with VAAT, other merchants and Shopify services where its features require this. Shopify's handling of information is also governed by its own privacy policies.
You can learn more through the Shopify Consumer Privacy Policy and Shopify Privacy Portal.
08 — Advertising & Personalisation
Why that tee might follow you around the internet. We may work with Shopify and other advertising or marketing services to understand customer behaviour and show advertisements that may be more relevant to you.
This can involve information about products you've viewed, items you've added to your cart, purchases you've made or how you've interacted with our website. Depending on your location and applicable law, you may have choices regarding how your information is used for personalised or targeted advertising.
09 — Third-Party Websites
When you leave vaatwear.com. Our website may contain links to third-party websites, platforms or social media services.
Once you leave vaatwear.com, the privacy practices of that third party apply. We aren't responsible for the privacy, security, accuracy or practices of websites and services that we don't own or control. We recommend reviewing their privacy policies before providing personal information.
10 — How We Protect Your Information
Keeping your data secure. We take reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, alteration, disclosure or loss. However, no website, database, payment system or internet transmission can be guaranteed to be completely secure.
Please avoid sending sensitive financial, identification or confidential information to us through unsecured communication channels. If you create an account with VAAT, you're responsible for keeping your login credentials confidential.
11 — How Long We Keep Your Information
We retain personal information for as long as reasonably necessary for the purpose for which it was collected. The exact period can depend on factors including whether we need the information to:
Fulfil or manage your orders, maintain your account, provide customer support, maintain transaction and business records, resolve disputes, prevent fraud, enforce our policies or comply with legal, tax, accounting and regulatory obligations.
When information is no longer reasonably required, it may be deleted, anonymised or otherwise handled in accordance with applicable requirements.
12 — Your Privacy Choices & Rights
Your data. Your choices. Depending on applicable law and your circumstances, you may be able to ask us to:
-
Access your information
Request information about personal data we hold about you. -
Correct your information
Ask us to update inaccurate or incomplete information. -
Delete your information
Request deletion of certain personal information, subject to information we're legally or legitimately required to retain. -
Receive a copy of your information
Where applicable, request a copy of certain personal information held about you. -
Manage marketing communications
Unsubscribe from promotional communications.
We may need to verify your identity before processing certain requests. Exercising a privacy right will not result in discriminatory treatment. To make a request, contact us at hello@vaatwear.com.
13 — Children's Privacy
VAAT's website and services are not intended for children who are not legally able to independently use or transact through the services under applicable law. We do not knowingly seek to collect personal information from children in circumstances where parental or guardian consent would be required.
If you're a parent or guardian and believe a child has provided personal information to us improperly, contact us at hello@vaatwear.com so we can review the request and take appropriate action.
14 — International Processing
Some of the companies that help operate our website and services — including Shopify and other technology providers — may process or store information outside India.
Where personal information is transferred or processed internationally, the relevant service providers and parties are expected to handle such information in accordance with applicable legal requirements and safeguards.
15 — Legal & Security Disclosures
We may use, retain or disclose information where reasonably necessary to:
Comply with applicable laws or legal obligations; respond to lawful requests from courts, regulators, government authorities or law enforcement; investigate fraud or security incidents; enforce our Terms, policies or agreements; or protect VAAT, our customers or others from unlawful or harmful activity.
16 — Changes to This Policy
Privacy rules change. Technology changes. VAAT will probably change too. We may update this Privacy Policy periodically to reflect changes to our business, website, services, technology, legal obligations or privacy practices. When we make changes, we'll publish the updated policy on this page and revise the Last Updated date.
17 — Questions, Requests or Complaints?
If you have a question about this Privacy Policy, want to exercise a privacy right, or have a concern about how your information is being handled, contact us.
VAAT Wear
Email: hello@vaatwear.com
Phone: +91 9243 008 300
Address: 7012, Tower 7, ATS Triumph, Dwarka Expressway, Sector 104, Gurugram, Haryana – 122006, India
For privacy-related requests, include enough information for us to understand your request and verify the relevant account or transaction where necessary.